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DWP Estate: Decommissioning of Temporary Jobcentres

Volume 737: debated on Wednesday 13 September 2023

I provided updates on decommissioning temporary jobcentres and expanding our services on 23 March 2021, and expanding our services on 21 October 2021. These statements reaffirmed the Department’s commitment to reducing its jobcentre estate back to pre-pandemic levels by decommissioning these temporary jobcentres—or the additional space in established jobcentres—in a phased approach, where the increased capacity is no longer needed. The full list of temporary jobcentres and their current status can be found here.

As part of this ongoing, phased, approach to decommissioning the temporary jobcentres, the Department is today announcing the fourth and latest phase, which consists of decommissioning a further 26 temporary sites—or additional space in existing jobcentres. Subsequent phases of decommissioning will continue to follow throughout 2023 and 2024 and Parliament will be kept updated. Details of the sites being decommissioned are listed below.

The decommissioning of temporary jobcentres will not reduce the levels of service, or access to face-to-face appointments. Customers will return to being served by an established jobcentre and there will be no reduction in the number of work coaches supporting customers as a result of the decommissioning.

The Department continues to support and update colleagues in a timely and sensitive manner. We also remain committed to ensuring all relevant stakeholders, organisations and Parliament are engaged and regularly updated on our work. Letters are being sent to each MP with changes in their constituency to explain what this means for their local jobcentre, its staff, and their constituents.

The 26 temporary jobcentres or additional space in existing sites to be formally decommissioned are:

Phase 4

Temporary Jobcentre Location



Wellington House, 36 Wellington Street, Barnsley S70 1WA


Church Walk, Great Oaks, Basildon SS14 1GJ


Woodlands Annexe, Manton Lane, Bedford MK41 7NU


The Mall, Northgate, Blackburn BB2 1BD


Phoenix House, Cookham Road, Bracknell RG12 1RB


Units 1 and 2, The Depot, Belgrave Road, Exeter EX1 2FT


Part of MSU 4, Callendar Square Shopping Centre, High Street, Falkirk FK1 1UJ


Unit 58-60 Harvey Centre, Harvey Centre Approach, Harlow CM20 1XR

Hounslow (Additional space only)

Unit 27, Treaty Centre, 44 High Street, Hounslow TW3 1ES


Unit 2, 11 Trinity Street, Huddersfield HD1 4DA


Anstee House, Wood Street, Kingston upon Thames KT1 1TG


123 Albion Street, Leeds LS2 8ER


Temple House, Ring Road, Seacroft, Leeds LS14 1NH

London Bromley

129 Burnt Ash Lane, Bromley, BR1 5AJ

London Croydon Borough

Part Grd, 1st and 2nd Floors, Simpson House, 6 Cherry Orchard Road, Croydon CR0 6BA

London Edmonton (Enfield)

10 West Mall, Edmonton Green, Edmonton N9 0AL

London Hammersmith

1 Hammersmith Broadway, London W6 9DL

London Rushey Green (Lewisham)

Old Town Hall, 1 Catford Road, Rushey Green, London SE6 4HQ

London Walthamstow

Grd, and 1st Floors of Units 9 and 10, The Mall, 45 Selborne Walk, Walthamstow E17 7JR


Unit 31, Kingsway Centre, John Frost Square, Newport NP20 1EB


West Wing Grd and 1st Floor, Oldham Business Centre, University Way, Oldham OL1 1BB


The Argyle Centre, 9 York Street, Ramsgate CT11 9DS


Kennet Place, 121 Kings Road, Reading RG1 3FR


7 Bodfor Street, Rhyl LL18 1AS


22-24 Southgate Mall, The Foundery Shopping Centre, Scunthorpe DN15 6SU


Frobisher House, Nelson Gate, Wyndham Place, Southampton SO15 1GX