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DVLA Applications in Post Offices

Volume 738: debated on Wednesday 25 October 2023

This is a petition of the residents of the United Kingdom who are concerned that post offices will no longer provide customers with access to Driver and Vehicle Licensing Agency services. The petitioners say that post offices are vital in accessing DVLA services and provide a service to 6 million people. Senior citizens rely on post offices to renew their licences, which have to be renewed every three years after the age of 70, and citizens who are unable to use the internet require help and advice from post office staff when completing DVLA applications. The petitioners say that many post offices providing this service may risk closure if customers are not able to renew licences or vehicle tax.

The petitioners therefore request that the House of Commons urge the Government to recognise the importance of DVLA services remaining accessible from post offices, and to renew the contract with Post Office Ltd so that customers have a choice of in- person or online renewal.

Following is the full text of the petition:

[The petition of residents of the United Kingdom,

Declares that Post Offices are vital in accessing in DVLA services per year; notes that the Post Office provides a vital service to 6 million people who use the Post Office network for accessing DVLA services per year; further that senior citizens rely on Post Offices to renew their licences, which have to be renewed every three years after the age of 70; further notes that citizens who are unable to use the internet require help and advice from Post Office staff when completing DVLA applications; further declares that many Post Offices providing this service may risk closure if customers are not able to renew licenses or vehicle tax

The petitioners therefore request the House of Commons to urge the Government to recognise the importance of DVLA services remaining accessible from Post Offices and to renew the contract with the Post Office Ltd so customers have a choice of in-person and online renewal.

And the petitioners remain, etc.]

[P002864]