IT Support Services

Mr. Chope
22. To ask the hon. Member for North Devon, representing the House of Commons Commission what assessment he has made of the effectiveness of IT support services for hon. Members; and if he will make a statement.

Nick Harvey
The Commission receives occasional reports on the performance of specific ICT services and inquires about specific issues as the need arises. In the last year the Commission has received reports on the renewal of Members IT equipment, the performance of the Virtual Private Network and the creation of PICT, as the new parliamentary ICT Service.

Surveys of Members and their staff’s views of all parliamentary services are undertaken regularly and a substantial survey will be conducted during the first part of this year.

The Administration Committee—on which the hon. Member serves—is undertaking an inquiry into Members’ ICT at present and the Commission will respond to that report in good time.