Railways: First Great Western

Lord Berkeley
asked Her Majesty's Government:

Further to the answer by Lord Davies of Oldham on 15 January (HL Deb, col. 436) stating that First Great Western has met the Government's performance criteria to date, what performance criteria he was referring to. [HL1547]

Lord Bassam of Brighton
In his reply on 15 January, Lord Davies of Oldham was referring to the franchise agreement contractual benchmarks for cancellations and for delay minutes attributable to the train operator itself.