British Nationality

Lynne Featherstone
To ask the Secretary of State for Foreign and Commonwealth Affairs whether his Department has a procedure for recording and collating incidents and complaints made by British citizens who have taken part in overseas trips organised by gap year companies.

Meg Munn
Our official complaints procedure is for complaints about consular services provided by the Foreign and Commonwealth Office. We do not record or collate incidents and complaints from British citizens relating to gap year companies. We do not have a regulatory role in this industry, but we do have links to it. The Year Out Group is one of the many travel industry companies who are members of our Consular Stakeholder Panel. As part of our wider “Know Before You Go” campaign, which promotes safer travel to British citizens, we have produced a website specifically aimed at gap year travellers;

www.gogapyear.com.