Postal Services

Mr. Hayes
To ask the Secretary of State for Children, Schools and Families how many items of post sent by his Department and its predecessor were reported missing by the intended recipient in each year since 1997.

Kevin Brennan
The Department for Children, Schools and Families (and its predecessor), does not maintain historical records of items of post reported missing by the intended recipient. Any such mail reported missing to the Department’s mail rooms are dealt with on a case by case basis until an outcome can be determined and a resolution reached.