Jobseeker's Allowance Steve Webb To ask the Secretary of State for Work and Pensions (1) what the average clearing time for (a) income support applications and (b) jobseeker’s allowance applications was (i) at each benefit delivery centre and (ii) in the UK in each month of the last two years; (2) how many outstanding jobseeker’s allowance claims there were at each benefit delivery centre in each month of the last two years. Mr. McNulty The administration of Jobcentre Plus is a matter for the Acting Chief Executive of Jobcentre Plus, Mel Groves. I have asked him to provide the hon. Member with the information requested. Letter from Mel Groves: The Secretary of State has asked me to reply to your questions asking: what the average clearing time for income support applications and jobseeker’s allowance applications was at each benefit delivery centre and in the UK in each month of the last two years; and how many outstanding jobseeker’s allowance claims there were at each benefit delivery centre in each month of the last two years. This is something that falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus. The Jobcentre Plus target for the Average Actual Clearance Time (AACT) for Income Support (IS) and Jobseekers Allowance (JSA) in the last two years is set out below. For IS the processing time commences when the customer has provided all the evidence required in order to process the claim. For JSA the time commences from the date the customer makes initial contact with Jobcentre Plus. ----------------- | |IS|JSA | ----------------- |2007/08|11|12 | ----------------- |2008/09|10|11.5| ----------------- The information has been placed in the Library. This shows the actual achievement of the AACT for IS and JSA by Benefit Delivery Centre (BDC) and the volume of outstanding claims at each BDC for each month in the last two years. Mrs. May To ask the Secretary of State for Work and Pensions how many people are claiming jobseeker's allowance in each of the phase one Flexible New Deal contract areas, broken down by length of claim. Mr. McNulty The available information is in the following table. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Phase one Flexible New Deal contract areas |0-26 weeks|Over 26 to 52 weeks|Over 52 weeks| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Cambridgeshire and Suffolk |16,905 |3,395 |1,790 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Norfolk |10,210 |2,325 |1,355 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Derbyshire |14,080 |3,220 |1,425 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Leicestershire and Northamptonshire |22,070 |4,915 |2,495 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Lincolnshire and Rutland |8,445 |1,805 |810 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Nottinghamshire |13,575 |3,740 |2,360 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Central London |8,950 |3,345 |2,465 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Lambeth, Southwark and Wandsworth |11,230 |4,020 |3,025 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Greater Manchester Central |14,385 |4,075 |1,900 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Greater Manchester East and West |25,685 |6,465 |3,070 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Tees Valley |11,460 |3,485 |2,860 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Kent |19,430 |4,055 |1,855 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Surrey and Sussex |24,040 |4,770 |2,835 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Devon and Cornwall |19,140 |3,270 |1,465 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Birmingham and Solihull |21,965 |8,800 |8,995 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Black Country |21,555 |7,000 |3,525 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Coventry and Warwickshire |11,890 |2,760 |1,410 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Marches |15,420 |2,500 |1,140 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Staffordshire |16,040 |2,980 |1,190 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |North and Mid Wales |9,690 |2,095 |1,610 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |South East Wales |11,315 |2,590 |1,135 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |South Wales Valleys |12,090 |2,975 |1,875 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |South West Wales |9,665 |1,900 |635 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |North and East Yorkshire and the Humber |23,925 |6,045 |2,840 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |South Yorkshire |20,800 |5,425 |2,810 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Ayrshire, Dumfries, Galloway and Inverclyde |9,105 |2,655 |1,355 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Edinburgh, Lothian and Borders |10,970 |2,145 |1,035 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Lanarkshire and East Dunbartonshire |10,390 |2,370 |930 | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |Notes:1. Data are rounded to the nearest five.2. Data are published athttps://www.nomisweb.co.uk/Default.aspSource:100 percent Count of unemployment-related benefits, Jobcentre Plus Computer Systems| | | | -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------