Ordnance Survey (Performance Targets 2009-10)

The Parliamentary Under-Secretary of State for Communities and Local Government (Mr. Ian Austin)
The following performance targets have been set for Ordnance Survey in 2009-10:

Ordnance Survey will report externally against a set of agency performance monitors as required of all executive agencies in Government:

To achieve an operating profit before exceptional items, interest and dividends of £14.6 million for the financial year 1 April 2009 to 31 March 2010.

Some 99.6 per cent. of significant real-world features greater than six months old are represented in the database.

To achieve a free cash flow before exceptional items of £12.5 million for the financial year 1 April 2009 to 31 March 2010.

To reduce the underlying cost base by 3 per cent. between 1 April 2009 and 31 March 2010.

To achieve a customer experience index score of at least 80 per cent.

These targets reflect Ordnance Survey’s new business strategy as announced at Budget 2009.