Departmental Telephone Services Mr. Oaten To ask the Secretary of State for Children, Schools and Families how many helplines his Department operates; and how much his Department and its predecessor has received from the operation of such helplines in each of the last three years. Ms Diana R. Johnson The Department holds records centrally of 21 policy-specific helplines which it sponsors. A full survey would be possible only at disproportionate cost. The Department does not participate in revenue share schemes associated with non-geographic telephone numbers (e.g. 0870) and therefore derives no revenue from their use.