Pipex Homecall: Complaints

Andrew Mackinlay
To ask the Minister of State, Department for Business, Innovation and Skills how many complaints from consumers Ofcom (a) received and (b) upheld relating to Pipex Homecall and its related companies in the last 12 months; and if he will make a statement.

Mr. Timms
The matter raised is the responsibility of the independent regulator, the Office of Communications (Ofcom), which is accountable to Parliament rather than Ministers. Accordingly, I have asked the chief executive of Ofcom to reply directly to the hon. Member. Copies of the chief executives letter will be placed in the Libraries of both Houses.