Work Capability Assessment: Complaints Hazel Blears To ask the Secretary of State for Work and Pensions how many complaints have been made to her Department on a work capability assessment since the introduction of the employment and support allowance. Jonathan Shaw Information on the number of complaints received by the Department specifically about the Work Capability Assessment element of Employment and Support Allowance is not available. In the Quarter September 2009 to November 2009 Atos Healthcare received a total of 702 complaints from Employment Support Allowance claimants who were referred for a medical assessment.