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Court Service: Key Performance Targets

Volume 623: debated on Wednesday 21 March 2001

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asked Her Majesty's Government:What are the key performance targets for the Court Service executive agency for 2001–02. [HL1312]

The table below illustrates the key performance targets that I have set the Court Service for 2001–02:

Performance IndicatorTarget 2001–02
KPI 1The quality of service provided to court users88%
KPI 2The percentage of administrative work in the civil courts processed within target time94%
KPI 3The percentage of Crown Court defendants/appellants whose cases begin within target time78%
KPI 4Percentage of asylum appeals completed (through both tiers of IAA) within four months65%
KPI 5Percentage of value recovered of enforceable (correctly directed) warrants72%