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Language Line

Volume 447: debated on Wednesday 21 June 2006

To ask the Secretary of State for Work and Pensions what the annual cost of Language Line has been in each of the last five years, broken down by region. (48983)

The table provides details of departmental expenditure on Language Line for each agency in the last five years. The category entitled ‘other’ refers to usage by departmental cross-cutting services.

Language Line costs cannot be provided on a regional basis as they are not collated in this way.

DWP Language Line expenditure

£

2001

2002

2003

2004

2005

Total

Agency Appeals Service

449.50

547.80

429.65

3,612.90

5,039.85

Child Support Agency

14,191.49

20,435.00

22,691.50

42,343.45

37,348.35

137,009.79

Disability and Carers Service

6,221.71

5,602.65

6,466.06

7,529.50

13,077.30

38,897.22

Debt Management

17.00

276.30

299.50

592.80

Jobcentre Plus

380,784.68

895,807.90

974,289.46

913,270.10

1,301,822.61

4,465,974.75

The Pension Service

5,197.80

11,295.15

39,089.41

72,479.25

166,388.85

294,450.46

Other

2,066.38

6,795.40

23,381.22

103,768.40

49,014.86

185,026.26

Total

408,462.06

940,402.60

1,066,465.45

1,140,096.65

1,571,564.37

5,126,991.13